Room reservation is taken or handle by reservation assistant requested by prospective guest in the hotel.While handling the reservation request one should be aware of the information necessary to load in the reservation form. It may be accept in any modes and from any sources but the procedure will be same for all. The different steps that are involved in the reservation procedure are;
1. Receiving the reservation request.
2. Determining the availability of room.
3. Accept or deny the reservation request.
4. Document the reservation details.
5. Confirming the reservation.
6. Maintaining the Whitney rack.
7. Blocking off the room on the reservation chart.
Small tour or activity operators wonder whether an online booking system is needed badly enough to invest some money in. Take time to make your decision, because it will completely change your business processes. Even though this change is for the better, it will take time to train everyone to adapt to it.
That’s a fancy way to say that an online reservation system will let you accept bookings for your services online. There are three main reasons why you should at the very least consider putting an online booking system in place:
- It puts you a step ahead of your competition
Being in the industry at par with your competitors is always a good thing. By having your hotel listed online you expand your banding online which definitely will help to boost your hotel reservations and add on to your profit generation channel. Also it will assist you in smartly managing hotel in off season as well.
2. Offers convenience to your customers
In the internet era, where everything happens on internet and the customers also look for options to do their purchases online. The online reservation system offer the customers the ease of doing the bookings on internet as per their convenience.
3. Speeds up the cash flow
The secure payment gateways and easy payment options gives the transparency and security in money matters. There are many hotel reservation software which helps to integrate your hotel to get online registrations.